Shipping & Return Policies


PLEASE BE AWARE THAT DUE TO THE EFFECTS OF COVID-19, YOU MAY EXPERIENCE SOME SHIPMENT DELAYS!

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CURRENTLY ONLY SHIPPING WITHIN THE US AND CANADA!

Due to an outstanding amount of issues shipping internationally through USPS, I am no longer going to use them for worldwide packages. For the time being I’m not going to be shipping worldwide, but I’d like to change this in the near future so please be patient!

Currently, all packages going to Canada will only be going through UPS. Their rates are higher, but I’ve had no issues with packages arriving with them. That being said, when I finally do start shipping worldwide again, I will likely only use UPS for that as well!

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SHIPPING

CURRENT ORDER PROCESSING TIME IS 1-3 WEEKS

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- Being the sole person behind Hybrid Hollow, I do my best to get your orders out to you safely, efficiently, and as quickly as possible. Normally, this means that your order will be shipped out within 3-7 business days. However, with life being unpredictable, it could take up to 2 weeks. This happens particularly during sales or in the middle of the holidays. (Please note that Made to Order products have different shipping times! Check out the individual listings for specific info)

- All shipments come with tracking, so be sure to check your email! (CHECK YOUR SPAM!)

- International orders: Please be aware that I am not responsible for customs or any additional taxes!

Note that I am not responsible if an item gets lost in the mail or stolen, or if I am given an incorrect address. Be sure to enter your address carefully!

 

 RETURNS AND EXCHANGES

- Note that all sales are final. No returns/exchanges/refunds are accepted. The photographs and descriptions listed on each product are represented clearly and you know exactly what you're purchasing when you place an order with Hybrid Hollow! If you have further questions about a specific item or would like to see more photos, shoot me an email: hybridhollow72@gmail.com

- If an item arrives damaged, please email me a photograph of the damage within the first 2 days upon receiving it and we will discuss it from there. Your happiness is my top priority!